Returns for Consumable Products

We are unable to accept returned consumable products. This allows us to ensure the products are good to use, untampered with, and have adequate shelf life.

Refunds for Consumable Products

There are certain situations where refunds are granted.

  1. Please take a photo of the produce that is not to the quality expected.
  2. Send your photo with a description of the issue to us via email
  3. Please do not send produce back.

 

We will send you an email to notify you that we have received your email. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.

Contact us at blackberrypondfarm@gmail.com for questions related to refunds and returns.

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